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IRT Service Desk

Service Desk Phone Number: (650) 725-8000

Hours of Operation
Monday – Friday, 7:00 a.m. – 6:00 p.m.



Hours of Operation
Monday – Thursday,  8:00 a.m. – 5:00 p.m.
Friday, 8:00 a.m. – 3:00 p.m.

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Newly Added

KB00016317 - How To Update An Expiring Password and the Applications That Use It

Most Requested  Articles

  • KB00010567 - How to Uninstall/Reinstall BigFix for Mac and PC for the SoM
  • KB00011356 - Enroll an iOS Device in Mobile Device Management (AirWatch)
  • KB00012690 - How to Clear Your Cache and Cookies
  • KB00012249 - How to Install Stanford Whole Disk Encryption for Mac 
  • KB00014895 - How to Change the Number of Devices You Report in "Am I Encrypted?" (AMIE)
  • KBKB00015171 - How to Purchase an Adobe Acrobat Pro License for a SoM Computer

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How to update your attestation